I worked with John, and had a great experience. He was super-helpful in terms of selection, very prompt with estimates and communications, and flexible regarding scheduling. We had a last-minute plumbing issue that required us to delay installation, and John accommodated this quickly and without a hassle. His installation crew arrived when they said they would, and worked efficiently. Overall we are so happy and wish we had done this awhile ago!
Had them carpet 2 rooms a few years back and they did a nice job. Recently the carpet was buckling up so I called them to fix it. Upon trying to fix it the installer accident made a small tear about 4 inches. They offered to re carpet the entire room to fix it and it was done the next day. That kind of guarantee is rare in this day. I will definitely use them again.
I had a fantastic experience with this company. I worked with Ken in the store to pick out a carpet and take the measurements in my home. Very professional and a personable gentleman. He was so helpful and easy to work with throughout the entire process. Ditto for Waldo and his crew that did a fantastic quality job of installing the carpet. Likewise Dane and his assistant who installed the baseboards were real pros and took the time to do a thorough job. Much better than the initial installer on day one.
Ken was excellent to work with!! He immediately understood our needs and preferences and really made our choice easy! We had very little time to make a decision and when we showed up to the store options were laid out with prices attached- he couldn't have made it easier! We are in love with our carpet and highly recommend visiting ken!!
Extremely helpful. We have worked with Abbey Carpet on several occasions as we prepare homes for sale. Often new carpet or flooring is needed to get homes ready for the real estate market. John has always been quick to provide written estimates and the jobs are always done quickly.
Excellent. Ken at Abbey Carpets is helpful and knows his stuff. I bought a condo and needed carpeting in the bedrooms before I could move in (HOA rule). I contacted a few different places but only Abbey Carpets had the carpeting in stock so they could have it shipped from LA and installed in one week. Excellent work. Highly recommended.( I also had a small area that also needed to be carpeted later (another HOA rule) and Ken was able to recommend a contractor who did excellent work for a fair price.)